Frequently Asked Questions
Everything you need to know about our performance eyewear and helmets.
How do I know which lens tint is right for my sport?
Rudy Project offers a variety of specialized lenses. For cycling and running, our ImpactX photochromic lenses are ideal as they adjust to changing light conditions. For water sports, we recommend polarized lenses to reduce glare.
What is the warranty policy on Rudy Project products?
We offer a 2-year manufacturer warranty on all eyewear and helmets. Additionally, our 'Replacement Lens Guarantee' covers scratched lenses for a nominal shipping and handling fee.
Can I get Rudy Project sunglasses with a prescription?
Yes, we specialize in prescription sports eyewear. We offer several solutions including direct-in-frame prescriptions, RX optical inserts, and flip-up models to suit your specific vision needs.
How long does shipping take for my order?
Standard orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while prescription orders require 10-14 business days for custom lab production.
What is your return and exchange policy?
We offer a 30-day return policy for most items in new, unused condition with original packaging. Please note that custom prescription lenses are non-refundable as they are tailored to your specific vision.
How should I clean and maintain my performance eyewear?
Always rinse your lenses with lukewarm water and mild soap after use in salt water or heavy sweat. Use the provided microfiber pouch for drying and storage to avoid micro-scratches.